pijok Terms and Conditions
Please read these terms carefully before using our platform — they clearly define your rights and responsibilities.
These Terms and Conditions ("Terms") govern the use of the pijok platform and all associated services. When you register, log in, or use any service on pijok, you automatically agree to these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
Definitions and Interpretation
The following terms used in these Terms and Conditions carry specific meanings:
- "Platform" refers to the pijok website, mobile version, and all associated services.
- "User" or "You" refers to any person who holds a registered account on this platform or uses its services.
- "Account" refers to the personal profile created through registration on the platform.
- "Balance" refers to the total of real money and bonus amounts held in a user's account.
- "Bonus" refers to promotional credits or rewards granted by pijok, which are withdrawable subject to meeting specific conditions.
- "Wagering Requirement" refers to the obligation to place a specified amount in bets before a bonus can be withdrawn.
Account Registration and Eligibility
2.1 Age Limit and Eligibility
To open an account and use services at pijok, you must meet the following eligibility criteria:
- You must be at least 21 years of age.
- You must be a real person; the use of automated systems or bots is not permitted.
- All information you provide must be accurate, complete, and up to date.
- Each person may hold only one account.
2.2 Account Verification
pijok reserves the right to verify a user's identity at any time. For this purpose, you may be asked to submit a national identity card, passport, or other government-issued identity documents. pijok reserves the right to hold withdrawals until the verification process is complete.
2.3 Account Security
It is your responsibility to keep your account login details confidential. You are personally responsible for all activity carried out from your account. If you suspect unauthorized access, notify our support team immediately.
Deposits, Withdrawals, and Payments
3.1 Deposits
The following payment methods are supported for depositing funds at pijok: bKash, Nagad, Rocket, Upay and bank transfer (including Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount for each method is ৳200.
3.2 Withdrawals
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes. Your account must be fully verified to make a withdrawal. The withdrawal method will generally match the deposit method.
- Any active bonus wagering requirement must be fulfilled before making a withdrawal.
- Withdrawals may be delayed in cases of incomplete verification.
- Withdrawals may be temporarily suspended if fraud or unusual activity is suspected.
3.3 Currency
All transactions are conducted in Bangladeshi Taka (BDT / ৳). The user is responsible for any differences arising from conversion to foreign currency.
Bonuses and Promotions
4.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 15 times, applied only to the bonus amount. For example: ৳1,000 bonus × 15 = a total of ৳15,000 must be wagered before the bonus can be withdrawn.
4.3 Bonus Terms of Use
- A bonus may only be claimed once — per user and per payment method.
- Winnings earned from bonuses cannot be withdrawn before the wagering requirement is met.
- Wagering must be completed within the specified time limit after receiving the bonus; otherwise the bonus may be cancelled.
- pijok reserves the right to modify or cancel any promotion, and users will be notified before the change takes effect.
- Attempting to claim bonuses through multiple accounts or fraud may result in suspension of service.
4.4 VIP Program
pijok's VIP program has five tiers in total, earned through regular play:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.3%
- Gold: Weekly cashback up to 0.5%
- Platinum: Weekly cashback up to 0.6%
- Diamond: Weekly cashback up to 0.8%
It is possible to advance to higher tiers through regular and active participation. Additional benefits and priority service apply at each tier.
Fair Play and Prohibited Activities
5.1 Permitted Use
pijok is to be used solely for lawful personal entertainment. You agree that you will use this platform with honest intent.
5.2 Prohibited Activities
The following activities are strictly prohibited and may result in permanent account closure:
- Operating multiple accounts or using proxy accounts.
- Using artificial methods to fulfil bonus conditions ("bonus abuse").
- Using automated bots or software to access the platform.
- Depositing funds obtained from illegal sources or money laundering.
- Exploiting technical errors in the platform.
- Placing coordinated bets with the intent to harm other users.
5.3 Fair Play and Encryption
pijok is a secure and reliable platform. All transactions are protected by SSL encryption and game results are governed by fair play principles. If a technical error occurs in any game, the bets for that round may be cancelled.
Responsible Gaming
pijok firmly believes in responsible gaming. We want our users to enjoy playing as a form of entertainment, not as an addiction.
- You may request a deposit limit, betting limit, or self-exclusion on your account at any time.
- If you feel addicted to gambling, contact our support team — we provide assistance in Bengali and English 24/7.
- It is the guardian's responsibility to protect minors from accessing accounts.
To learn more about responsible gaming, please read our Responsible Gaming page.
Privacy and Data Protection
Details on how your personal data is collected, used, and protected are described in our Privacy Policy. By accepting these Terms, you also agree to the Privacy Policy.
- Your data will never be sold to third parties.
- Data will be used only for service improvement, verification, and fulfilling legal obligations.
- You may request to modify or delete your stored data, though this may result in the closure of your account.
Account Suspension and Termination
8.1 User Rights
You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.
8.2 pijok's Rights
pijok may suspend or close an account without prior notice in the following circumstances:
- A serious breach of the Terms and Conditions.
- Evidence of fraud, money laundering, or other unlawful activity.
- Providing false information or concealing identity.
- Operating multiple accounts.
In such cases, any bonus balance will be cancelled and eligibility for a refund of the actual deposit will depend on the outcome of the investigation.
Limitation of Liability
pijok is not liable for losses caused by technical failures, network disruptions, or issues with third-party services. However, in such events, reasonable steps will be taken to recover or cancel affected bets.
- pijok is not liable if game results are affected by the user's device, connection, or other external factors.
- Any financial loss related to gambling is entirely the user's own risk.
- pijok never guarantees a specific outcome in any game.
Changes to Terms
pijok reserves the right to modify these Terms at any time. Users will be notified in advance of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the updated Terms.
The most recently effective Terms will always be published on this page. If you object to any part of the Terms, stop using the service and request account closure.
Contact and Dispute Resolution
For any questions or complaints regarding these Terms or our services, please contact our support team. We provide assistance in Bengali and English 24/7 via live chat and email.
- Email: [email protected]
- Live Chat: Available 24/7
All disputes will first be attempted to be resolved through discussion. Answers to common questions can be found on our FAQ page.
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